Hilary Seo, the department head of Preservation, presents a cautionary tale about outsourced digitization projects and quality control.
For those of you who do any sort of preservation reformatting or digitizing you know how time consuming the quality control process can be. Our best practice would be to check completeness and initial quality of the original, especially if we are sending them to a vendor, and then to quality control page-by-page or frame-by-frame the facsimile or digital version. Maybe over time, as we become more confident in our process or the vendor’s, we may choose to do some spot checking or sampling if we are doing a large project. This is the step that is often overlooked when planning a project and budgeting staff time. It seems like such a waste of resources, especially when there are no mistakes to be found.
Well, let me tell you a little story and provide a warning. Like many academic institutions, our dissertations were sent to UMI for microfilming dating back to…
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